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By Mrs C. - Stamford on 28/04/2017
“Your emergency plumbing team was so helpful and reassuring. Thank you Drain Doctor Peterborough.”
Mrs C. - Stamford
When Stamford customer Mrs C. discovered a leak in her sitting room ceiling she was understandably very concerned.
One call to the Drain Doctor Peterborough Plumbing and Drainage office helped put her mind at rest. Our emergency plumber was sent to the house immediately.
Once at the property the Drain Doctor Peterborough service professional turned off the water supply and accessed the loft space to find that the ball valve on the cold water tank had failed.
Water was collecting within the floor of the loft and was at risk of bursting through.
Quick action was taken to drain the water, preventing further damage to the ceiling and room below. Our customer was very relieved that the water damage was minimal.
The faulty ball valve was replaced using stock kept on our Drain Doctor Peterborough Plumbing and Drainage van and the customer was advised to let the ceiling and roof space dry out before carrying out any necessary repairs.
For Juan Muntaner, owner-manager of the Drain Doctor Peterborough franchise having a good reputation is essential to the success of his business.
“If our customers know that they can rely on us to be there quickly in the case of a plumbing emergency then they will recommend us and be more likely to use our services again,” he said.
Whether you have a plumbing emergency or would like to enquire about our range of plumbing and drainage services contact Drain Doctor Peterborough on 0800 096 6556.
The Doctor will see you now!