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By Mr. J - Grantham on 13/04/2016
“When we discovered that the drain serving our business in Grantham had collapsed we were so grateful to Drain Doctor Peterborough for carrying out the repair so professionally. The fact that they came and worked overnight to make sure our business was not affected was fantastic. Thank you Drain Doctor Peterborough, we will be sure to recommend you.”
Mr. J – Grantham
We received a call late one afternoon from Mr. J reporting a suspected blocked drain on his trading estate premises and arrived within the hour to inspect the problem. Using high-pressure water jets between two manhole covers we were unable to clear the blockage and suspected that the drain had collapsed. This was confirmed by our survey CCTV camera.
We informed the customer that we would need to excavate the site and replace the collapsed section of drain which would restrict access to his business. If we carried out the repair during opening hours this would have had a negative impact on Mr. J’s business so we offered to carry out the work overnight at no extra cost.
Customer satisfaction is very important to us at Drain Doctor Peterborough. We offer flexible and innovative solutions making us the number one business for plumbing and drainage problems in the Peterborough area.