By Mr C. - Restaurant Manager on 16/01/2017

“The staff from Drain Doctor Peterborough were very professional when they unblocked the toilets at our restaurant. The work was carried out quickly and with minimal intrusion on our business.”

Mr C. – Restaurant Manager, Chatteris

The Drain Doctor Peterborough office recently received a call from a busy restaurant in the Chatteris area that had had to temporarily close their business following the discovery of blocked and overflowing toilets.

Our service professionals arrived at the site and carried out a CCTV survey of the drains to establish the nature of the blockage.

Images from the CCTV camera revealed heavy scaling throughout the pipes and a build-up of debris in the main drain that was causing the toilets to block and overflow.

Using high-pressure water jets in the pipes, accessed from a manhole cover outside the property the blockage was broken down and washed away.

The sewage that had overflowed from the toilets was thoroughly cleaned up and the area was then deep-cleaned by restaurant staff to enable the restaurant to reopen.

Due to the condition of the drains, the Drain Doctor Peterborough staff recommended a full descale treatment and this service was booked by the restaurant manager for the following week.

Juan Muntaner, owner of the Drain Doctor Peterborough Plumbing and Drainage franchise said, “There are a number of causes of blocked toilets, some that have nothing to do with the toilet itself. At Drain Doctor Peterborough Plumbing and Drainage we would always recommend that if you are unable to unblock a toilet using a plunger then it is time to call in the professionals”.

“In this case, the blocked toilet masked a problem further along the drain run. There was nothing that the business could do to treat the blockage itself” he continued. “One visit from Drain Doctor Peterborough staff cleared the blockage and also identified a problem with the overall condition of the drains – one that can be easily sorted by our professional staff”.

If you have a blocked toilet at your business or home, why not call Drain Doctor Peterborough Plumbing and Drainage on 0800 096 6556 and let us take the strain of your drains?