By Business Owner on 13/06/2016

“We’re very grateful to the Drain Doctor Peterborough team for unblocking and repairing our drains. The level of service that we receive from Juan’s team is always excellent.”

Business owner – Brampton PE28

We received a call from a returning customer in the PE28 area that was experiencing slow emptying of water from basins in the property, a classic indicator of a blockage in the drain run. Our technician arrived at the property and began to investigate the state of the drains using a push-rod CCTV camera.

Images from the CCTV camera revealed two problems. Firstly, that tree roots had begun to grow through a cracked pipe in the run up to the property boundary and secondly, a leaking pipe in the main water supply. The business owner was informed of the problems and was given as instant fixed-price quote to carry out work to make the repairs.

Blocked drains and drain repair make up a large proportion of our business and our vans are always fully equipped to deal with these problems on the first visit to a property.

Using high-pressure water jets we cleared the tree roots from the drain run and repaired the cracked pipe using a chemically-soaked, cured-in-place drain liner. 

This method of drain repair is carried out remotely and without the need to dig out the defective section of pipe. The newly lined section of drain will prevent future blockages due to root intrusion.

In order to repair the leaking water pipe we had to excavate the ground to expose the broken pipe and replace it with a new section of PVC pipe. 

Drain Doctor | Peterborough - blocked drain was repaired and a section was replaced

Our technicians made good the excavated hole, removing surplus waste material from the site and leaving the area clean and tidy.

At Drain Doctor Peterborough we treat all calls as urgent and seek to arrive on site within an hour. All our technicians are highly trained in every aspect of emergency plumbing and drainage and are committed to providing the very best level of customer service.

All our work is covered by the [company] guarantee which ensures our customers have peace of mind after we have left.